Privacy Policy | Webminds Solutions

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Introduction

This Privacy Policy describes how Webminds Solutions, from the owner entity EMERALD VISION LDA, NIPC 518723020, with headquarters at Rua das Vielas 51, 3800-347 Esgueira, Portugal, collects, uses, conserves and protects the personal data of website users www.Webminds.pt, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR) and other legislation applicable in Portugal.

Webminds Solutions acts as Responsible for Treatment regarding personal data collected through the website and the services provided.

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Personal Data Collected

As part of the provision of our services, we may collect the following categories of data:

Identification data (name, address, NIF, telephone, email)

Billing and payment data

Technical data (IP, browser, operating system, device)

Account data (history, tickets, preferences)

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Purposes and Legal Basis of Processing

Purposes of treatment:

Customer account creation and management
Order processing and service provision
Issuing invoices and complying with tax obligations
Provision of technical support
Compliance with legal obligations
Improving user experience and optimizing services

Legal basis for processing:

• Contract execution or pre-contractual measures

• Compliance with legal obligation

• Legitimate interest by Webminds Solutions

• Consentimento of the holder, when applicable

Note: We do not share personal data for marketing purposes without explicit consent.

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Data Conservation

Personal data will only be kept for the period necessary for the purposes for which they were collected or for the period required by law.

Nota importante: Billing data may be kept for a minimum period of 10 years, under Portuguese tax legislation.

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Data Sharing and Subcontractors

Webminds Solutions may use subcontractors for hosting, payment processing, domain registration or other technical services, ensuring that they comply with legal data protection obligations.

The data will not be sold or transferred to third parties for commercial purposes.

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International Data Transfers

Whenever data is transferred outside the European Economic Area, Webminds Solutions will ensure that such transfers are carried out based on appropriate legal mechanisms, such as standard contractual clauses approved by the European Commission.

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Data Security

Webminds Solutions implements appropriate technical and organizational measures to protect personal data against destruction, loss, alteration, disclosure or unauthorized access.

SSL/TLS encryption

Internal access control

Regular monitoring and audits

Security backups

In the event of a breach of personal data that could pose a high risk to the rights and freedoms of data subjects, they will be notified in accordance with applicable legislation.

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Cookies

The website uses cookies to improve the browsing experience and analyze usage patterns.

The user can configure their browser to block or delete cookies. For more information, see our Cookies Policy.

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Rights of Data Subjects

Under the GDPR, the data subject has the right to:

Access to your personal data

Rectification of inaccurate data

Erasure of data ("right to be forgotten")

Limitation of treatment

Opposition to treatment

Data portability

Withdrawal of consent at any time

Rights can be exercised via email legal@Webminds.pt. The response will be provided within a maximum period of 30 dias.

The holder also has the right to lodge a complaint with the National Data Protection Commission (CNPD).

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Changes to the Privacy Policy

Webminds Solutions may update this Privacy Policy whenever necessary for legal, technical or operational reasons.

It is recommended that you periodically consult this page.

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Contactos

For any questions related to this Privacy Policy, please contact us through the following means:

legal@Webminds.pt Open Support Ticket